How are your products shipped? Our dumplings are packaged with temperature-stabilizing dry ice and wrapped in an insulated liner. Your order is backed by our “Melt-Free Guarantee” — if there’s a delay in transit that affects the quality of your product, we’ll reship your order and make things right. Do I need to defrost anything before cooking? Nope! Our dumplings are designed and packaged specifically to be cooked straight from frozen, in just 11 minutes. It’s that easy. Where are your products sourced from? All MìLà products are made locally in our manufacturing facilities located in Monterey Park, CA and Auburn, WA. All of our ingredients are sourced from the US, except for a handful of specialty items from China. Are steamer liners included? Yes, steamer liners are included inside every bag of dumplings! If you don’t see them right away, check the bottom of the bag—sometimes during packaging and shipping, they can get pushed down. How much space does it take in my freezer? 9x12x4. An average freezer shelf can fit 8 bags.